How to Redesign Your Business Model to Scale in 2026
Introduction
Technological disruption is no longer an external phenomenon: today it is an internal force that redefines how companies operate, compete, and grow. According to McKinsey (2025), more than 65% of business leaders plan to redesign their business model to adapt to the digital economy.
The message is clear: it is not enough to improve what already exists; it is necessary to rethink it completely.
This article explains how leaders can redesign their business model to scale successfully in 2026.
1. Understanding that a business model is not static — it is a living organism
Many companies fail because they believe their business model is permanent. Evidence indicates otherwise: Deloitte studies show that the most resilient business models are those redesigned every 18–24 months, integrating new technologies, markets, and consumer habits.
A business model in 2026 must be:
- - Digital-first (prioritizing digital over physical)
- - Agile (able to experiment, learn, and adjust quickly)
- - Scalable (grows without proportionally increasing costs)
- - Flexible (incorporates new service lines without friction)
2. Unifying data: the new core of the business model
Without unified data, there is no transformation.
Gartner (2025) notes that 80% of companies that scale digital models have data-centric architectures, enabling real-time decision-making and intelligent automation.
A modern business model must be supported by:
- - Cloud platforms
- - Data lakes and data warehouses
- - API-first integrations
- - Data governance
- - Advanced analytics
This not only improves efficiency: it creates new revenue streams based on information, prediction, and personalization.
3. Simplify to scale
The fastest-growing companies are not those with the most products, but those with clear value propositions.
Harvard Business Review showed that companies that simplify their offerings increase growth by up to 30% annually due to reduced operational friction and greater clarity for customers.
Key questions:
- - What do we really offer?
- - What pain do we solve?
- - What could we eliminate without losing value?
- - What could we automate to free up resources?
4. Incorporating enabling technologies: AI, automation, and digital platforms
Technology is no longer support; it is the foundation of the new model.
According to Accenture, 90% of high-performing companies already integrate AI into critical processes. Evidence shows that AI-based business models have:
- Lower costs
- Higher margins
- Greater speed
- Better customer retention
Examples of enabling technologies:
- Generative AI
- Robotic Process Automation (RPA)
- Intelligent agents (Agentic AI)
- SaaS platforms
- Cloud-native systems
- Open API infrastructure
5. Transforming customer experience into a growth engine
Customer experience (CX) is no longer a support area: it is a core component of the business model.
The World Economic Forum reports that companies prioritizing CX grow three times faster than their competitors.
Key elements for 2026 models:
- AI-driven personalization
- True omnichannel experiences
- Implementation of hybrid chatbots
- Behavioral intelligence
- Scalable digital services
6. Building recurring revenue models
Subscription- or recurrence-based models do not only generate stability: they generate accelerated growth.
Companies with recurring models have an average valuation 5 to 8 times higher (BCG, 2025)
Recommended formats:
- Maintenance subscriptions
- Premium memberships
- Digital enablement programs
- Ongoing consulting packages
- SaaS or hybrid platforms
Conclusion
The future does not belong to companies that simply digitize what they already do. It belongs to those that rebuild their business model on a technological, human, and scalable foundation.
2026 will be a decisive year. And at Indigo Smart Solutions, we support leaders who want to transform not only their technology, but also their vision, strategy, and operations.